Privacy Policy

Your Privacy Matters

We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.

Last updated: December 15, 2024

This Privacy Policy describes how Core ("we," "us," or "our") collects, uses, and shares your personal information.

Information We Collect

Personal Information

We collect information you provide directly to us, such as when you:

  • Create an account or sign up for our services
  • Contact us for support or inquiries
  • Subscribe to our newsletter or marketing communications
  • Participate in surveys or feedback programs

Usage Information

We automatically collect certain information about your use of our services:

  • Log data (IP address, browser type, pages visited)
  • Device information (device type, operating system)
  • Usage patterns and preferences
  • Performance and error data

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Communicate with you about products, services, and events
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions
  • Personalize and improve your experience

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our services
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
  • Consent: We may share information with your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection
  • Incident response procedures

Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing activities
  • Withdrawal: Withdraw consent where processing is based on consent

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@withcore.ai

Address: Core, San Francisco, CA

Phone: +1 (555) 123-4567